Driving Small Business Growth Through Quality Customer Service
Synapse Outsource Services is a growing business process outsourcing company committed to providing quality and affordable customer care services to many clients across the United States. Our dedicated agents work tirelessly to satisfy our clients and help boost their revenue.
Free Training
Our complimentary program teaches agents how clients prefer customer interactions.
Virtual Assistance
We offer virtual support to help clients achieve their business goals remotely.
Flexible Work-From-Home Arrangements
Our virtual medical assistants work from home, saving time and facilitating easier collaboration.
Enhanced Skillset
Selling is another skill both our agents and clients will learn from us.
Who We Are
About Us
Synapse Outsource Services is a growing business process outsourcing company that provides quality and affordable customer care services to many clients across the United States. Our dedicated agents work tirelessly to satisfy our customers and help boost their revenue.
Synapse Outsource Services is a subsidiary of Synapse. We primarily serve small businesses without sufficient staff to manage all necessary functions. The main role of Synapse Outsource Services is to handle customer service to keep our clients’ customers satisfied and drive business growth.
What We Can Do
How We Are Helping Medical & Dental Practices
No need to clock in hours spent on tedious tasks
Virtual medical assistants can help you handle administrative tasks to save time.
No more limited resources
Get the tailor-made help you need from individuals from different educational and professional backgrounds.
No need to wait for a long time
You can choose from a pool of qualified virtual assistants quickly.
No need to worry about consistency
We give you the same virtual medical assistant for consistency and to foster good work relations.
Why Work with Us?
Free Training
Our complimentary program teaches agents how clients prefer customer interactions.
Virtual Assistance
We offer virtual support to help clients achieve their business goals remotely.
Flexible Work Arrangements
Our virtual medical assistants work from home, saving time and facilitating easier collaboration.
Enhanced Skillset
Selling is another skill both our agents and clients will learn from us.
Be part of a team that delivers quality customer care service for small businesses
Our Services
What We Offer
Synapse Outsource Services offers a comprehensive benefits package that covers everything you need without breaking the bank. Here are the benefits you will receive when you work with us.
24/7 Coverage
Our customer service agents work in multiple teams in different time zones, so your coverage can extend up to 24 hours a day.
Call Services
We answer all calls from your customers with precision and grace, where even the most difficult customers will get what they need with a smile.
Chat Support Services
We will guide your customers through chat with empathy and precision to ensure they’re happy and their issues are resolved quickly.
Emaill Support Services
Our team handles your customer’s concerns via helpful and personalized emails.
Paid Services
Ask for more time without guilt because many candidates work in shifts.
Video Call Services
Our agents can also take video calls from your customers if they need specialized help.
We have multiple options for you for your unique needs
We offer different pricing models for different packages to get you the specific help you need for your business.
A large pool of agents are trained to understand your products and care for your customers. Our team will give you access to each employee’s KPIs and other benchmarks to show you the team’s progress.
Want to know more about our outsourcing services?
Address
18436 Hawthorne Blvd Ste 210 Torrance, CA 90504
Email Address
Phone
